The chat's also a bit of a mess for Cyrem to sort out; it's not like there's a simple checkmark box that says "Enable Shoutbox." IIRC it also costs money when DIscord is free.
I agree that I enjoyed it and I'd personally like it back, but I know others don't ; during the time of the shoutbox there was the RRU Skype Chat as well, so it's hardly like the Discord addition is actually new. While I'm not in the Discord server myself (mostly because I don't know most of you enough to meaningfully converse; although yes, joining the Discord would assist with that. Anyway, I'm getting off topic), I understand that a decent deal of... activity goes on in there.
I think that there was a topic about this but I cannot remember where to find it.
I disagree entirely. (each word is a separate link) RRU has never been hectic, and it's always possible to read up on everything that's happened - something I quite like about the forum, but that's another rant). RRU's pace has always been quiet - sometimes moreso than others, I will agree on that.
Join the Discord! It's RRU's shoutbox, but miles nicer to use, won't explode unexpectedly, has no five-person limit, works fine on mobile, has a nice desktop application too if that's up your street, also works in the web browser too, and is a well-written piece of software. And free.